Documentation: Leads

Modified on Mon, 19 Aug at 11:23 AM


Defined


  • Leads are specific inquiries from potential customers. (Think Lead Bookings)



Relationships

  • Leads can have one or multiple Clients associated with them.

  • Leads can have one or multiple Trips associated with them.


Details

  • Clients - List of Clients associated with a Lead

  • Trips - List of Trips itineraries associated with a Lead

  • Financials - Costs, Invoices, and Bills associated with a Lead (Financial only appear when a confirmed Trip is linked to Lead)

Guides


Videos


Fields




Field Name

Type

Description

Main Tab

Lead Info

Name

Text

Lead's full name (First and Last Name)

Agent

List

Options generated by list of Agent Users for your company

Lead ID    

Locked

Individual ID per lead

Lead Source

List

Options are set in company's Profile Configuration. See How to Edit Lead Source for more information (admin only)

Referred By

Text

Name of a client who referred this Lead. Included in Referral Report

Forecast Amount

Text

Amount of Income expected from the Lead    

Probability

Percent

Weighted average of probability Lead will be won

Group

Drop Down    

Allows you to link this lead to a group

Status Info

Sales Stage

List

Options are set in company's profile configuration. See How to Edit Sales Stage for more information (admin only)

Sales Status

List

Options are set in company's profile configuration. See How to Edit Basic Lists for more information (admin only)

Last Contact

Date

Date Lead was last contacted

Re-contact

Date

Date to re-contact client. Included in Re-contact Report

Date Closed

Date

Official Close Date of Lead, ties into Financial Reporting. See How to Update Financials for a Lead for more information

Trip Info

Pax (Adults)

Number

Total Number of Adults going on the trip

Pax (Child)

Number

Total Number of Children (under 18) going on trip

Pax (Total)

Number

The total number of travelers going on the trip (Adults + Children). (Ties into per person pricing on trips linked to Lead)

Trip Start

Date

Start date ties into start date of trips linked to the Lead

Trip End

Date

End date ties into end date and duration of trips linked to the Lead

Destination

Text

Specific countries or regions lead is interested in, can be multiple destinations

Notes/Description

Text

Free text notepad that allows tracking of important information. 

Trips Tab

Add Trip

Prompt    

Allows to add a new trip

Revisions    

List    

Lists all trips associated with this lead

Client Tab

Export CSV

Prompt

Allow you to download a client manifest in CSV of all client information linked to this lead

Export XLS

Prompt

Allow you to download a client manifest in XLS of all client information linked to this lead

Link Existing Client

Prompt

Allows to link existing Client Records 

Add New Client    

Prompt

Allows to create a new Client Record in the Oasis database

Client/Passenger

List

Lists all client records linked to this lead

Financials Tab

Trip Costs

Export CSV

Prompt

Allow you to download the trip costs in CSV 

Export XLS

Prompt

Allow you to download the trip costs in XLS

Show History

Drop Down

Shows History

Cost. Calc. 

Prompt

Opens Cost Calculator. See the How To Use the Trip Costs Calculator article for more information

Save History

Prompt

Allows you to save cost history before making changes

Add Costs

Prompt

Allows you to add costs to trip financials

Trip Costs    

Line Items    

Costs associated with Confirmed Trips

Supplier Bills

Export CSV    

Prompt    

Allows you to download the supplier bills to CSV

Export XLS    

Prompt    

Allows you to download the supplier bills to XLS

Add Bill    

Prompt

Add a bill to lead financials

Supplier Bills

Line Items

Bills due to a supplier

Client Invoices

Export CSV    

Prompt    

Allows you to download the client invoices to CSV

Export XLS    

Prompt    

Allows you to download the client invoices to XLS

Send Invoice    

Prompt

Allows you to send an invoice to the client. See How to Send an Invoice for more details

Add Invoice

Prompt

Add a invoice to lead financials

Client Invoices

Line Items    

Invoices received by the client

Financial Review

Financial Review

Spreadsheet

Indicates all Financials including Trip Costs, Supplier Bills, Client Invoices and Differentials. See How to Update Financials for a lead for more information

Misc.

Company Specific Fields

Fields

Based on company specific configuration

History

Created By    

Auto Fill    

User who created Lead/Booking

Created On    

Auto Fill - Date

Date Lead was created

Modified By    

Auto Fill    

Last user to modify lead

Modify On

Auto Fill - Date

Date Lead was last modified

Field Name

Auto Fill    

Field that was modified

Old Value    

Auto Fill    

Original (Old) value that was within the field modified

New Value

Auto Fill

New value that has been updated in the field

Modified On

Auto Fill - Date

Date field was modified

Modified By    

Auto Fill    

User who modified specific field

 



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