How to use the Accommodation Rating

Modified on Thu, 29 Aug at 9:48 AM

The Accommodation Rating system is a powerful tool that helps you categorize and prioritize the various lodging options available for your clients. By assigning a rating, you can quickly identify the best choices and ensure that your clients receive accommodations that meet their expectations. Here’s a breakdown of the different rating options and how they can be applied:

Primary:
This rating is for accommodations that you consider top recommendations or the best fit for most clients. For example, a hotel that consistently receives high praise for its service and amenities would be rated as Primary. When planning itineraries, Primary-rated accommodations are highlighted as the first choice.
Secondary:
Secondary-rated accommodations are strong alternatives to your primary options. These are ideal for situations where the Primary option is unavailable or when a client has slightly different preferences. For instance, if a preferred hotel is fully booked, a Secondary-rated hotel serves as a reliable backup that still meets high standards.
Alternative:
Use this rating for accommodations that offer a different experience from the usual options, or that cater to specific needs not covered by Primary or Secondary choices. For example, a unique boutique hotel that provides a distinct local experience might be rated as Alternative. This option is perfect for clients seeking something more niche or off the beaten path.
Negative:
The Negative rating is reserved for accommodations you do not recommend due to past issues, such as poor service or bad reviews. Assigning a Negative rating helps ensure that these options are avoided in future itineraries, protecting your clients from unsatisfactory experiences.