Welcome! Today, we'll quickly show you how to Pay with Flywire in the Oasis Travel Platform.
You'll first need to activate the Flywire Payment Method on your account and to do this please email [email protected] |
1. In the Lead Bookings - Financials section, you'll find the Client Payments towards the bottom. Here, you have the option to change or add Flywire as your method of payment retrieval. In the below example, both are set as Credit Card, but let's change the Deposit to a payment method using Flywire, by clicking on the green edit icon.
2. Here you will change the Payment Method to Flywire and select a Payment Date. Click Save to view the change.
3. Under the Client deposit , the payment method now reflects Flywire. This action connects the invoice pay button to the Flywire integration.
4. Now, when a client clicks the Pay button on an invoice, they will be redirected to the Flywire Payment Screen.
5. Here, the client will enter their basic information, agree to the terms and conditions, and by clicking "Continue," they will proceed to the Payment Options.
6. Here, the user selects their desired method of payment such as Bank Transfers, Online Bill Pay, and Debit or Credit Cards.
7. If Credit Card or Debit Card is selected for the payment, the client will then enter their card details and click "Pay."
8. The invoice will be updated to remove the Pay button, and the font color will change from red to black, indicating that it has been paid.
9. On the Client Payments, the Deposit will be updated to a Status of "Paid." Additionally, a note with today's date and a memo stating that the Flywire status has been updated to "Guaranteed" will be added, indicating that it was paid.
10. If either Bank Transfer, or, Online Bill Pay are selected, the client will receive a popup displaying steps to initiate and complete the transfer. This includes all necessary information to complete the requested transfer. Clients can download these instructions for later reference.
11. The invoice payment will be updated with a note that says "Wire Initiated"
12. Under Client Payments, the Deposit will now show the Status has been updated to 'Unpaid - Wire Initiated' and under the Notes the days date and that Flywire has been initiated.
13. If the payment method has changed or needs to be removed, simply edit the Client Payment and delete the Wire Status at the top. Additionally, remove the note about the wire being initiated. Clicking Save will change it back to Unpaid.
14. Under the Financial section for Client Payments, you'll notice that the statuses are displayed together but can be edited separately.
And that's how to Pay with Flywire on the Oasis Travel Platform! We hope you found this guide helpful. If you need additional help or want to share your thoughts, reach out at [email protected]. We love hearing from you and are always here to help.
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